Return Policy:

If you are not entirely satisfied with your online purchase, you have the option to return it to us within 4 days of receipt. Please follow these steps to return your online purchase:

How to Return:

Contact us at to inform us about your decision to return your purchase. Kindly provide your order number and the product code of the item you wish to return. You can find your order number in the Order Confirmation email or the Dispatch Confirmation email. If you are a registered customer, it can also be found in your email.

Exchangeable Items:

If the product is damaged upon delivery, we will request images and then either refund the value of the damaged product to your original method of payment or send you an exact replacement product. Please note that we cannot provide a different product as a replacement. For further assistance, please contact our Customer Service team at They will provide you with the necessary instructions.

Returnable Items:

If you no longer want an unopened or unused product and provide the reason for your return within 3-4 working days of receipt, we will refund the value of the returned product to your original method of payment. Please note that the return postage is to be paid by the customer. For assistance, please contact our Service team at They will be happy to guide you through the process.

Return Charges:

There are no charges for returns.

Please be aware that original shipping charges are non-refundable.

You are responsible for the charges associated with return shipping.

Refund Timeline:

We will notify you via email once your refund or replacement order has been processed. Please allow up to 7 working days for the refund to appear in your account. If you encounter any difficulties with the online returns process, please contact us at If you have any further questions or need additional information about our return policy, please feel free to reach out to us.